Working Student IT Support System Admin (all genders)

As Europe's fastest-growing unicorn, we revolutionize eCommerce globally. Through strategic acquisitions, scaling initiatives, and cutting-edge technology, we're the top player in the industry. Following our recent acquisition of Perch - the leading US aggregator - and a successful Series D funding round led by Presight Captial, we’re aimed toward a $1 billion top-line business!

Your Role

As an IT Support System Admin Working Student, you will be supporting the IT Team and be part of a globally distributed diverse team at the crossroads of technology. 

‍

Your responsibilities will include:  

• Providing 1st level support such as responding to user requests, troubleshoot problems etc.
• Supporting in all PC hardware components, desktop operating system software (Windows, MacxOS) and application software
• Monitoring backup systems and procedures to ensure data security
• Recording activities, solutions and other responses to request for service
• Contributing to technical documentation and participate in policy, procedure and standard development
• Assisting users in determining appropriate software  solutions to meet needs
• Supporting and developing different duties/projects as assigned by 

Your Profile 

To succeed in this role you: 

• Are service oriented and get a kick out of helping other people out
• Hold a technical background such as studying computer science or a related field  
• Have gathered some preliminary knowledge of computer maintenance (e.g MacOS, Windows, Linux)
• Thrive in a well-structured and organized working mode
• Maintain open communication and positive working relationships with staff.
• Possess a service oriented mindset and outstanding communication skills in English, German is a plus 

About Razor Group

We are revolutionizing the e-commerce world, reaching over $1 billion in value and over $700 million in revenue, with the backing of top investors like Black Rock, VPC, and Fortress, Apollo, 468 Capital, Rocket Internet. Along with Perch and our previous acquisitions of Factory14 in Spain, Valoreo in Latin America, and our German competitor Stryze, we now operate a catalogue of over 40,000 products across 3 continents and 10+ countries. Headquartered in Berlin, we are also present in Austin, Boston, Delhi NCR, Hangzhou, and Mexico City!